Contact Us

We'd love to hear from you! Please share your feedback using the form below.

Instacart manages all online orders, deliveries, and payments. Please reach out directly to help@instacart.com or 1-888-246-7822 for 24/7 support. Include the date and the phone number associated to the order in your inquiry. You may also rate your order and provide feedback via the link sent to your mobile device.

Technical issues may take 3-5 business days to resolve depending on the circumstance.

Complete the form below to share feedback related to curbside and shopper services.

A temporary pre-authorization hold for the cost of your item(s), rounded to the nearest dollar, will be placed on your account until the transaction is completed on your selected pickup date to ensure payment is available in your account upon pick up. The pre-authorization will be renewed by your bank every seven days. If an authorization hold cannot be renewed, your order will be systematically canceled. The temporary hold on your card will be released on your pickup date and you will only be charged for the cost of your pre-order at the end of that day.

If this is regarding a food safety concern, we ask that you provide the following product information, all of which can be provided with a photo of the product labels.

Have a question? Please review our Catering & Holiday FAQs before submitting an inquiry below.

Help us serve you better! Please select your state, city, and store location so we can quickly address your needs.

Forget to add your Sprouts Rewards account at checkout? Missing points? Provide details from your receipt and our team will assist. Where to find receipt details.

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